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![]() ![]() When you issue commands: such as update, restart, scans, etc., the commands complete successfully. I have install a new SEP 14 Server and pushed the clients where the SEP 12 was already installed on the client machines What about a fresh install of 14 on a client not running 12.1, does that report in There multiple threads on the Symantec forums of issues like these when upgrading from 12.1 to 14. When you manually update the content on the manager and/or on the client (by selecting update policy). Within the client, when you select "Help" menu > then to "Troubleshooting" > with "Management" selected > On the right where General Information is displayed: Server is connected the Group is connected and reflecting the correct policy group and Last Connected shows a time within the predefined intervals. On the Symantec Endpoint Protection Client (SEPC), the tray icon indicates a green dot. A Symantec Endpoint Protection Manager (SEPM) reports that a Client Health State is "Off-Line" in status even though when inspecting the record in the client management section shows that "Last Time Status Changed" is within the defined intervals and definitions are current. ![]()
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